Problems

Having some issues? Something not quite working right?
Post your problems here and we'll try and get to them as soon as possible.

Title State Replies Latest Post
PC Expert Services's Avatar

Emails sent to customer

open 11 15 Sep, 2023 03:12 PM by PC Expert Services
Robert Smith's Avatar

Help! I created a credit by mistake -

open 1 12 Sep, 2023 06:25 PM by Seth B
Karen Bush's Avatar

Broken HTTPS

open 1 07 Sep, 2023 02:09 AM by Seth B
Karen Bush's Avatar

Estimates and Invoices getting stuck in spam

open 3 20 Apr, 2023 07:24 PM by Seth B
Nacho's Avatar

Error message when I want to access the platform

open 4 18 Apr, 2023 07:00 PM by CPA Design
OS Ignite, Inc.'s Avatar

XML Export Broken

open 2 17 Nov, 2022 02:09 AM by OS Ignite, Inc.
Dave at OS Ignite's Avatar

XML Export

open 2 07 Nov, 2022 08:33 PM by Dave at OS Ignite
Eze Akachukwu Temple's Avatar

Payment Failures

open 0 30 Aug, 2022 03:25 PM by Eze Akachukwu Temple
Raechelle-ann Rampersad's Avatar

Wrong end total to one line item

open 0 16 Sep, 2021 05:40 PM by Raechelle-ann Rampersad
Andrew 's Avatar

Estimate template not printing

open 0 13 Sep, 2021 03:47 PM by Andrew
Leah  Christie's Avatar

Publishing key

open 4 21 Feb, 2021 10:21 PM by Seth B
PC Expert Services's Avatar

Date

open 5 05 Feb, 2021 05:21 PM by Seth B
Jean-Sébastien Goupil's Avatar

Home page really slow

open 1 16 Nov, 2020 04:46 PM by Jean-Sébastien Goupil
Eric osman's Avatar

cashboard shows a popup saying I can pay my invoice online but . . .

open 4 21 Sep, 2020 03:53 PM by Seth B
Miranda Smith's Avatar

Need Support

open 4 24 Aug, 2020 01:19 PM by Miranda Smith
Jeremy Tarlow's Avatar

Security issue

open 3 25 Jul, 2020 12:05 AM by Seth B
Chris's Avatar

Service down - you probably know already Seth

open 1 25 Jun, 2019 01:58 PM by Chris
Iain Robinson's Avatar

Cashboard is down?

open 1 25 Jun, 2019 01:25 PM by Seth B
John L Laplante's Avatar

item description

open 1 02 Jun, 2019 05:17 AM by Seth B
Stef Andries's Avatar

Comments are not mailed to new contact in Client company

open 1 12 Apr, 2019 10:52 PM by Seth B
Dori Mondon-Freeman's Avatar

invoices not resending?

open 3 30 Mar, 2019 06:35 PM by Seth B
Jamie Krum's Avatar

Missing Items in Cashboard

resolved 11 22 Mar, 2019 08:02 PM by Seth B
Michael Smith's Avatar

Can't Unarchive Tasks

open 3 22 Mar, 2019 07:17 PM by Steven Boehm
Ernie Sandoval's Avatar

template invoice

open 1 15 Jan, 2019 03:08 PM by Seth B
Robin Bethel's Avatar

Can't download the widget

open 2 06 Jan, 2019 05:50 PM by Robin Bethel
matt.cowgur@gmail.com's Avatar

ACH Payment with Stripe

open 4 03 Jan, 2019 04:07 PM by matt.cowgur@gmail.com
matthew Arnold's Avatar

email has been removed

open 0 31 Oct, 2018 07:19 PM by matthew Arnold
Wolfe Gleitsman's Avatar

Purging recurring invoices

open 0 05 Oct, 2018 07:16 AM by Wolfe Gleitsman
Jamie Iseman's Avatar

Can't invoice timeslips locked

open 0 29 Sep, 2018 10:49 PM by Jamie Iseman
Jamie Iseman's Avatar

Can't invoice timeslips locked

resolved 0 04 Sep, 2018 08:16 PM by Jamie Iseman

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