Error message when I want to access the platform
Hello, I've been unable to access my invoice user all morning. I need to fix the problem as soon as possible. Thank you.
Keyboard shortcuts
Generic
| ? | Show this help |
|---|---|
| ESC | Blurs the current field |
Comment Form
| r | Focus the comment reply box |
|---|---|
| ^ + ↩ | Submit the comment |
You can use Command ⌘ instead of Control ^ on Mac
1 Posted by Ben Curren on 18 Apr, 2023 02:09 PM
The site is back up and running. Over the next month we'll be improving our hosting and ensuring we have more redundancy to ensure this is less likely in the future.
- Ben
2 Posted by CPA Design on 18 Apr, 2023 02:13 PM
Well done Ben, so glad it's returned. I have to say it's an incredibly reliable website, which is really important to me personally.
Just while I have your attention, can you give any assurances that the service won't simply disappear one day? I'm not sure about other users, but it would financially cripple me if it did, as I would lose all evidence of work done on many projects.
Many thanks and keep up the great work.
Support Staff 3 Posted by Ben Curren on 18 Apr, 2023 02:22 PM
Thank you for the kind words! Not only will it not disappear, we're going
to make some improvements shortly. Please share any thoughts or
suggestions. I'd love to hear what we can do to improve Cashboard for your
business.
4 Posted by CPA Design on 18 Apr, 2023 07:00 PM
Hi Ben,
You're very welcome!
That's very reassuring to hear, when the system went down and I went to the
support, I noticed one answer from February where Seth mention it's only in
maintenance mode. That is completely understandable because to my mind,
there's nothing wrong with the system that comes to mind. After many years
(perhaps 8+!), I've become very used to the layout and how it works.
Next time I think of a way it can be improved, I'll be happy to pass it
onto you.
Many thanks,
Chris Aylward
*Accounts*
*CPA Design*
*#Surveys #Architecture*
*#Construction #Visualise*
*T.* *01892 838 851*
www.cpa.design
LinkedIn <http://www.linkedin.com/company/cpa-planning-design> (Company)
LinkedIn <http://www.linkedin.com/in/chrisaylward> (Individual)
Twitter <http://twitter.com/CPADesign>
GDPR (General Data Protection Regulation): CPA Design only retains your
data for the purposes of communicating directly concerning an active
project. After this time, the data is destroyed.
This e-mail transmission is strictly confidential and intended solely for
the person or organisation to whom it is addressed. It may contain
privileged and confidential information and if you are not the intended
recipient, you must not copy, distribute or take any action in reliance on
it. If you have received this e-mail in error, please notify us as soon as
possible and delete it.
We have an anti-virus system installed on our network and therefore any
files leaving us via e-mail will have been checked for known viruses. CPA
Design accepts no responsibility once an e-mail and any attachments leaves
us.
We do not accept service by e-mail or fax. Please consider the environment
before printing this email.