A deleted invoice schedule was still created and sent

Droid  Marketing's Avatar

Droid Marketing

30 Jan, 2013 03:51 PM

I deleted an invoice schedule by checking the "delete this schedule" radio button in the individual invoice schedule view 2 days ago. Today, an invoice was created and sent for that same deleted schedule, despite that not even showing up on the invoice schedule list. I've had issues with this particular schedule from the get-go -- payments not being applied, not being able to apply credits when they overpaid the month before, etc. What do I have to do to delete this schedule?

  1. Support Staff 1 Posted by Seth B on 31 Jan, 2013 02:59 AM

    Seth B's Avatar

    I think you're a bit confused by the "delete this schedule" radio button.

    Let me clarify...

    Simply clicking the radio button doesn't delete the schedule. If you read the text near it, you'll notice that that option is so you can "generate an invoice and then delete the schedule."

    It's setup so you can do things like "one time scheduled invoices".

    Hope that clears things up.

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