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Warning about logging on - unsafe

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Jon Turner

07 Sep, 2024 07:20 AM

Hello, I’ve just tried to logon but a warning sign has come up saying it’s not a secure site. I’ve tried an ipad as well as my mac so it’s not my computer. Is there anything I need to do to be able to get to the site and record my time.

Thanks,

Jon

• IMG_0536.png 1.81 MB

1. 1 Posted by Wouter Coppens on 07 Sep, 2024 09:27 AM

   

   hello,

   can you please check the SSL certificate has an error

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2. 2 Posted by CPA Design on 07 Sep, 2024 10:18 AM

   

   I'm having the same issue, if it can be fixed as soon as practically possible, I would be very grateful.

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3. 3 Posted by Abe Maretinez on 07 Sep, 2024 08:13 PM

   

   Same issue for me.

   • Screenshot_2024-09-07_at_1.07.25_PM.png 229 KB
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4. 4 Posted by PC Expert Servi... on 07 Sep, 2024 08:16 PM

   

   Have the same issue.
   Reset all browser cookies to no change.
   Website cashboardapp.com comes up as not secure.

   Can anyone fix this from support??

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5. 5 Posted by Ridgeon Resourc... on 09 Sep, 2024 12:16 AM

   

   Same issue here. i needed to get my invoices out today.

   I do not recommend this but if you really need to get it working you can disable certificate errors in chrome (and others if you search "disable certificate errors in browser"). I did this and have managed to get my invoices done.

   for chrome based browsers just add --ignore-certificate-errors the params.
   EG. Brave browser.
   "C:\Program Files\BraveSoftware\Brave-Browser\Application\brave.exe" --ignore-certificate-errors

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6. 6 Posted by PC Expert Servi... on 09 Sep, 2024 02:16 AM

   

   Thank you for the tip!

   I haven't been able to use the app since Friday... how hard is it to renew a Sercurity Certificate?

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7. 7 Posted by CPA Design on 09 Sep, 2024 08:03 AM

   

   I understand that the problem may not be resolved over the weekend, but it is Monday now (in the UK at least) and I would welcome it being fixed as soon as possible.

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8. 8 Posted by Sam Ruiz on 09 Sep, 2024 01:00 PM

   

   Been having this issue since Friday. Please fix I have invoices sent out for processing and this is preventing them from being paid.

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9. 9 Posted by Karen Bush on 09 Sep, 2024 06:03 PM

   

   Hello - I too am having this issue and need it resolved ASAP. I am unable to process invoices.

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