to Cashboard

Home → Suggestions →

Host CB knowledge base and support on different server?

CPA Planning Design's Avatar

CPA Planning Design

26 Oct, 2016 02:43 PM

SORRY - POSTED THIS ORIGINALLY WHEN LOGGED INTO A TEST ACCOUNT, WOULD YOU MIND DELETING IT PLEASE?

As always, so happy with the service I received, but there was some very brief downtime today (no more than 15mins) and it would have been nice to visit the support area and alert you of the problem (which you probably already knew about!). So I just thought it may be wise to put the support area on a different server perhaps - completely appreciate the hassle this would be (I certainly wouldn't want to do it!).

Anyway, just putting it out there, keep up the good work!

Cheers,
Chris

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

  • New Issue

  • Conversation Started

    A conversation has been started with the Cashboard staff to resolve this discussion.

  • Close the discussion

Private Permissions

This discussion is private. Only you and Cashboard support staff can see and reply to it.

Public Permissions

This discussion is public. Everyone can see and reply to it.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

10 Sep, 2019 05:50 AM Compound Interest. Late Fees.
01 Sep, 2019 09:15 PM Setting Rate
17 Jul, 2019 06:08 PM Invoice Due Date based on Client
25 Jun, 2019 01:58 PM Service down - you probably know already Seth
25 Jun, 2019 01:25 PM Cashboard is down?

Recent Articles

Accepting credit card payments with Authorize.net
PayPal Integration
Template variable reference
Introduction to Cashboard templates
CSV data import