Host CB knowledge base and support on different server?

CPA Design's Avatar

CPA Design

26 Oct, 2016 02:43 PM

SORRY - POSTED THIS ORIGINALLY WHEN LOGGED INTO A TEST ACCOUNT, WOULD YOU MIND DELETING IT PLEASE?

As always, so happy with the service I received, but there was some very brief downtime today (no more than 15mins) and it would have been nice to visit the support area and alert you of the problem (which you probably already knew about!). So I just thought it may be wise to put the support area on a different server perhaps - completely appreciate the hassle this would be (I certainly wouldn't want to do it!).

Anyway, just putting it out there, keep up the good work!

Cheers,
Chris

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac