Need the ability to add the same customers email address to multiple companies

Steven Scop's Avatar

Steven Scop

19 Jun, 2015 05:18 PM

I have a client that owns 2 companies but he only has 1 email address. Why can't I create a contact in each company with this single email address?

  1. Support Staff 1 Posted by Seth B on 19 Jun, 2015 05:43 PM

    Seth B's Avatar

    Because we use email addresses as unique logins.

    What you can do instead of creating multiple contacts with the same email address is the following...

    Edit the existing contact, then mark the checkboxes under "companies" that they belong to. This will add them to all companies you select.

    - Seth

  2. Steven Scop closed this discussion on 21 Aug, 2015 04:11 PM.

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