remove online payment option for certain invoices

Steven Scop's Avatar

Steven Scop

19 Aug, 2013 09:55 PM

Hi,

There are some invoices where I do not want my client to have the online payment options (stripe) and other invoices where I do want the option.

Is there a way to turn that on or off per invoice?

If so, please let me know.

If not, please add it to a future update.

Thanks,
Steve

  1. Support Staff 1 Posted by Seth B on 19 Aug, 2013 10:02 PM

    Seth B's Avatar

    No, this is not an option at this time, although a few customers have
    requested it in the past.

    I'm philosophically against adding complexity to the app where it's not
    necessary, so I'm continuing to say "no" to this for the time being. If
    you're not familiar with our development process - we say "no" to
    everything initially, but routinely listen to customer feedback and
    implement changes where we feel they are necessary down the road.

    All the best,

    - Seth

  2. 2 Posted by Steven Scop on 24 Dec, 2013 01:44 AM

    Steven Scop's Avatar

    Hi Seth, any update on this feature request. I would like to start your service but this is sort of a deal breaker for me.

  3. Support Staff 3 Posted by Seth B on 24 Dec, 2013 01:49 AM

    Seth B's Avatar

    I can't offer any promises, and wouldn't want to sell you on something that doesn't exist. It _might_ be a possibility in the future, but if this feature is a deal breaker today I'd say move onto something else.

    Currently we're focused on reducing the complexity of the interface, not adding to it.

    Best regards,

    — Seth

  4. 4 Posted by Steven Scop on 26 Dec, 2013 10:33 PM

    Steven Scop's Avatar

    Thanks for the reply seth. I went ahead and signed up because your service has most of the features I need.

    BTW, is there a way for me to invoice someone and charge an additional fee if they pay by credit card? For ex. The invoice is $1000 and if they pay by check its $1000, but if they decide to pay online via my cashboard invoice and stripe it automatically adds on x% to that invoice?

    If its not a feature, I would love to see it added in the future.

    Thanks!
    Steve

  5. Support Staff 5 Posted by Seth B on 26 Dec, 2013 10:35 PM

    Seth B's Avatar

    No, that's not currently an option. Some processors — like PayPal even forbid that for a time. I'm not 100% sure on the rules of it today, but I think they've relaxed em.

    If you're so concerned about recovering the fees for online payment, why offer it at all? Seems to me that you really prefer to operate by check payments only, as there's no overhead.

    Best,

    — Seth

  6. 6 Posted by Steven Scop on 26 Dec, 2013 11:02 PM

    Steven Scop's Avatar

    There are certain clients that will only pay by credit card but I guess I will just have to embed the 3% into my invoice. I also prefer not to take credit cards on large invoices. It would have been great to offer the flexibility per invoice but no biggie. I guess its best to get paid faster and pay the credit card fees versus chasing customers down and wasting alot of time and effort.

    Thanks!

  7. 7 Posted by Steven Scop on 21 Aug, 2015 04:18 PM

    Steven Scop's Avatar

    Hi Seth,

    I was wondering if you ever decided to add this as a future enhancement?

    A way for me to invoice someone and charge an additional fee if they pay by credit card? For ex. The invoice is $1000 and if they pay by check its $1000, but if they decide to pay online via my cashboard invoice and stripe it automatically adds on 3% to just that invoice? Obviously they would need to agree to it during the purchase process.

    I think this feature would really set you apart from your competition.

    Thanks!

  8. Support Staff 8 Posted by Seth B on 21 Aug, 2015 04:19 PM

    Seth B's Avatar

    We have not added it yet. Thanks.

  9. 9 Posted by Steven Scop on 21 Aug, 2015 04:20 PM

    Steven Scop's Avatar

    Is it something you are considering? If so, any eta?

  10. Support Staff 10 Posted by Seth B on 21 Aug, 2015 04:22 PM

    Seth B's Avatar

    I’m sorry but we don’t give estimated times for feature additions. We have an internal list of things we’re working on which changes depending on overall need of the entire customer base.

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