Invoice Prefix
Hey,
I'm noticing my new invoices are prefixed with 'zoho.' Is that by
design? Is it possible to change/remove the prefix?
Just curious.
Thanks.
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Support Staff 1 Posted by Seth B on 16 Apr, 2013 06:19 PM
I'm not looking at your account right now (getting coffee at my breakfast table), but I'm guessing that when you imported your invoices you created a few with that prefix?
Here's how our numbering system works:
http://help.cashboardapp.com/kb/misc/document-numbering-assigned-id
2 Posted by Alex Vasquez on 16 Apr, 2013 09:43 PM
Many moons ago I used zoho when I first started up my business, so that's why I thought it was odd that new invoices would be prefixed with that. I don't recall choosing to have that, or even having hte opportunity while doing the import. If it's possible to remove or change, I'd like to know how.
Support Staff 3 Posted by Seth B on 16 Apr, 2013 10:18 PM
It had to be in something during your import, because obviously we'd not put "Zoho" in anything...they're a competitor ;)
Anyway, I've gone through your account and automatically removed those prefixes from all of your invoices.
In the future, just keep in mind that any letters/numbers followed by a dash are considered a "prefix" and our system will increment from there - as noted in that help article I referenced previously.
Hope that clears everything up for your data import!
4 Posted by Alex Vasquez on 17 Apr, 2013 06:10 PM
We good! Thanks, Seth!
Alex Vasquez closed this discussion on 17 Apr, 2013 06:10 PM.
Seth B re-opened this discussion on 09 Jul, 2013 10:13 AM
Support Staff 5 Posted by Seth B on 09 Jul, 2013 10:13 AM
Wanted to let you know that we're pushing a new feature that allows you to reset the numbering system, as explained here:
http://help.cashboardapp.com/kb/misc/document-numbering-assigned-id...
Please let me know your thoughts.