tag:help.cashboardapp.com,2012-10-23:/discussions/questions/279-applying-a-creditCashboard: Discussion 2016-08-12T01:59:42Ztag:help.cashboardapp.com,2012-10-23:Comment/262081792013-04-03T17:58:47Z2013-04-03T17:58:47ZIssuing a refund to customer<div><p>Dave,</p>
<p>We really don't have a notion of "refunds" in the system...but
you could issue them an invoice with a negative amount if you need
some sort of documentation / paper trail.</p></div>Seth Btag:help.cashboardapp.com,2012-10-23:Comment/262081792013-12-30T21:10:58Z2013-12-30T23:44:15ZIssuing a refund to customer<div><p>I would love to see a "refund" feature. Occasionally my company
will issue a refund to a customer for any number of
reasons—changes in scope, overpayment, error on an invoice,
etc.—and we want and need an accurate record of all payments
in the amounts they were received, where they were applied (or
refunded), and customers' resulting account balances (not to
mention, the refund may encompass just part of a payment or parts
of more than one, so just deleting the original payments doesn't
work for us).</p></div>Arielle Walrathtag:help.cashboardapp.com,2012-10-23:Comment/262081792013-12-30T23:53:08Z2013-12-30T23:53:08ZIssuing a refund to customer<div><p>@Arielle, please discuss here: <a href=
"http://help.cashboardapp.com/discussions/problems/565-creating-refunds">
http://help.cashboardapp.com/discussions/problems/565-creating-refunds</a></p></div>Seth B