Setting Rate
Hello,
I have not been able to edit my rate. I changed the default task rate under two projects but it's still defaulting to the old task rate when I invoice. I use the timesheet to create tasks and I'm wondering if that could be the problem.
Thanks!
Geri
Keyboard shortcuts
Generic
| ? | Show this help |
|---|---|
| ESC | Blurs the current field |
Comment Form
| r | Focus the comment reply box |
|---|---|
| ^ + ↩ | Submit the comment |
You can use Command ⌘ instead of Control ^ on Mac
Support Staff 1 Posted by Seth B on 01 Sep, 2019 09:15 PM
Hi Geri,
Sorry you’re having troubles with this! I realize how this would be confusing.
The “default task rate” only changes the default rate for newly created tasks. It does not adjust old tasks. I suspect that you’re billing for tasks that have been previously set up. To change those, you’ll need to edit each task individually.
I realize this isn’t the most straightforward way to handle billing, and understand the behavior should probably be changed at some point.
Hopefully that clears things up — but let me know if you need further assistance.
— Seth