Question about Basecamp import dates

Brandon Ellis's Avatar

Brandon Ellis

17 Dec, 2013 02:31 PM

Hi we are syncing our Basecamp projects into Cashboard for invoicing. I noticed that posting time directly to Cashboard shows the correct date the time entry was submitted but on all Basecamp time entries it is always a day behind. Any idea why this would be happening?

Thanks!

  1. Support Staff 1 Posted by Seth B on 17 Dec, 2013 07:02 PM

    Seth B's Avatar

    Hi Brandon,

    Quite honestly we haven't updated the Basecamp sync code in quite some time
    so I can't say right off the bat. Are both Basecamp and Cashboard
    configured with the same timezone? I suspect that might be an issue,
    although I'm not sure.

    Also, how are you working the integration? Are you using Cashboard to track
    time, then pushing it to Basecamp — or the other way around?

  2. 2 Posted by Brandon Ellis on 17 Dec, 2013 09:08 PM

    Brandon Ellis's Avatar

    Hi Seth,
    I've tested posting time directly to Cashboard and it shows a correct
    date/time stamp. Basecamp only shows a date and no time stamp but both
    are at least showing the same date. We are using Basecamp for project
    management and time tracking and my boss uses Cashboard for invoicing,
    pulling in the data from Basecamp. We also make a desktop time tracking
    tool called TimeThis ( http://timethis.merryfools.com ) which I
    developed and maintain. Internally I've added Cashboard as another
    supported API and we are currently testing. I'll let you know when it is
    released.

    Thanks for the quick response!
    Brandon Ellis
    http://www.merryfools.com

  3. Support Staff 3 Posted by Seth B on 17 Dec, 2013 09:34 PM

    Seth B's Avatar

    So you're saying that pushing Cashboard entries to Basecamp shows a day behind — or the other way? I'm still a bit confused.

    Please let me know when your API integration is complete and we'll blog about it + add it to our integrations page!

  4. 4 Posted by Brandon Ellis on 17 Dec, 2013 09:45 PM

    Brandon Ellis's Avatar

    Hey Seth,
    It's Basecamp imported/synced into Cashboard.

    Brandon

  5. Support Staff 5 Posted by Seth B on 17 Dec, 2013 10:07 PM

    Seth B's Avatar

    OK thanks. Guessing it's just a TZ conversion thing. I'll log it as a bug
    to look at.

    Quite frankly, not a lot of people are still using that Basecamp
    integration as it's their older platform. We will take a look at it when we
    get a chance however.

  6. 6 Posted by Brandon Ellis on 17 Dec, 2013 10:15 PM

    Brandon Ellis's Avatar

    Appreciate your time Seth, thanks. :)

    Brandon

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