Billing trouble
I am trying update my billing info for my credit card but I get a pop up saying the the expiration date is an integer. I enter it as 02/19 and I've tried 02/2019. My acct will be cancelled tomorrow if I don't get this cleared up.
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Support Staff 1 Posted by Seth B on 07 Oct, 2018 06:29 AM
Hi Justin, apologies for the delay in getting back to you. It looks as if your payment went through successfully on October 1st. How were you able to resolve the problem?
- Seth
2 Posted by Justin Tschette... on 07 Oct, 2018 02:09 PM
I was using my phone to make the payment when I was having troubles. I
logged on with my laptop computer and it would allow the billing info to be
accepted. It must have something to do with entering the info from my phone.