Running Timer

Chris Tennant's Avatar

Chris Tennant

22 Nov, 2013 05:58 PM

When I have a timer running on most pages I see "Running timer - 3:05" But what is the 3:05? No matter what task I time, they all start at 3:05. I have logged 2 hours total to a task that went from 3:05 to 4:07 at some point.

  1. Support Staff 1 Posted by Seth B on 22 Nov, 2013 06:08 PM

    Seth B's Avatar

    Hey Chris,

    That "3:05" represents, 3 hours, 5 minutes...it's a standard way throughout
    the app that we display units of time. From your report it sounds like we
    either have a misunderstanding or a bug on our hands. Can you give me a few
    more details about the issue?

    Specifically…

    * What page are you working on to see these numbers?
    * Which tasks are you working on?

  2. 2 Posted by Chris Tennant on 22 Nov, 2013 06:23 PM

    Chris Tennant's Avatar

    That is what I assumed, but it never seemed to connect to actual values.
    For example, current Project is Mendatech - Soundline. Timer is running. on
    page https://3sq.cashboardapp.com/provider/projects/show/92872<http://bl-1.com/click/load/VWVbYlw9V2VeOQZgADI-b0231>
    it
    says 3:09. I just created the task ( [NOV] SEO ) and the time has only been
    running less than 15 minutes.

    [image: Inline image 1]

  3. Support Staff 3 Posted by Seth B on 22 Nov, 2013 06:46 PM

    Seth B's Avatar

    Really weird Chris.

    I logged in as you and I see the correct time being displayed for the running timer.

    Do you have a reproducible way to make this bug happen every time? Steps?

  4. 4 Posted by Chris Tennant on 22 Nov, 2013 06:49 PM

    Chris Tennant's Avatar

    Seth,

    I noticed that when I just looked as well. I tried creating a new task,
    then starting a timer from the task pane, closed it and there it was 3:00.

    Thanks

  5. Support Staff 5 Posted by Seth B on 22 Nov, 2013 07:05 PM

    Seth B's Avatar

    This is indeed a baffling one. I can't get it to happen at all…

    * I logged in as you
    * Created a new task on the project you mentioned
    * Started a timer from the task pop-up
    * Closed the pop-up
    * Saw the correct time for timer being displayed

    Is there a step I'm missing? I'm using the same version of Chrome that you
    are, but I'm on a Mac (not Windows 7)

    Are there any other things you're doing that I'm not? I'd love to fix
    whatever is going on here, but I can't if I'm unable to accurately
    reproduce the conditions that create it.

  6. 6 Posted by Chris Tennant on 31 Dec, 2013 06:11 PM

    Chris Tennant's Avatar

    I think it only happens when I start the timer from certain screens

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