Outstanding Credits

Pj Disharoon's Avatar

Pj Disharoon

18 Nov, 2013 11:53 AM

Hello,
I was adding a few payments for a client of mine a few weeks ago. I made 3 payments quickly after that I realized that I made the payments on the wrong invoice that the client had. So I went and reverted the payment from the wrong invoice. When I did that It gave my client a credit for that amount. Every time I go to create an invoice or record an payment for that client it's trying to use an outstanding credit.
How do I delete that outstanding credit?

Thanks

  1. Support Staff 1 Posted by Seth B on 18 Nov, 2013 12:08 PM

    Seth B's Avatar

    Hi PJ,

    Credits are simply Payments that aren't applied to an invoice.

    You can manage all payments from the Income > Payments screen.

    Let me know if that clears things up!

    [ sent from my mobile // excuse me for any typos ]

  2. 2 Posted by Pj Disharoon on 19 Nov, 2013 06:55 PM

    Pj Disharoon's Avatar

    perfect I got it working!

    thanks
    Pj

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