Cashboard is Down

Daniel Miller's Avatar

Daniel Miller

23 Jan, 2025 06:22 PM

Cannot use or log in to my dashboard

  1. 1 Posted by Daniel Miller on 23 Jan, 2025 07:49 PM

    Daniel Miller's Avatar

    This has been resolved.

  2. Daniel Miller closed this discussion on 23 Jan, 2025 07:49 PM.

  3. Ben Curren re-opened this discussion on 23 Jan, 2025 11:26 PM

  4. Support Staff 2 Posted by Ben Curren on 23 Jan, 2025 11:26 PM

    Ben Curren's Avatar

    Hi. It's been a trying day. We had an issue with our server hardware and
    needed to replace it. Everything was backed up and no data was lost. We
    also learned that when the server is not working, we can't reply to support
    requests like this. We learned a lot from the situation and are working on
    rectifying it. This year we have a lot of improvements planned for
    Cashboard. Sorry for not being as reliable as we hope to be and for the
    inconvenience of not having access to your time tracking and invoicing data.

  5. 3 Posted by Daniel Miller on 23 Jan, 2025 11:32 PM

    Daniel Miller's Avatar

    Hi Ben, I genuinely appreciate your reply. Thank you, and I hope the rest of your day gets easier!

  6. Daniel Miller closed this discussion on 29 Jan, 2025 02:28 PM.

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