XML Export Broken

OS Ignite, Inc.'s Avatar

OS Ignite, Inc.

28 Dec, 2021 04:40 PM

Hi Seth:
I've tried the XML Export a few times in the last several months but never received the email/file of the export. Would you please check it out?

  1. 1 Posted by OS Ignite, Inc. on 28 Jul, 2022 01:03 PM

    OS Ignite, Inc.'s Avatar

    Update - The .iif file export is not functioning either.

  2. 2 Posted by OS Ignite, Inc. on 17 Nov, 2022 02:09 AM

    OS Ignite, Inc.'s Avatar

    Hi Seth:
    The data export feature for both file types is inoperable. I suspected an email delivery issue but that isn't the case. Without receiving the email notification, I've deduced the link to access the export file: https://osignite.cashboardapp.com/provider/account/get_data_export/2022-11-14.iif
    However, the export file is blank, 0 bytes. Your ticket system won't let me attach it here.
    I hope you're able to solve the issue for us at your earliest convenience.
    Thank you

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