XML Export

Dave at OS Ignite's Avatar

Dave at OS Ignite

02 Dec, 2021 02:19 PM

Hi Seth:
I've tried the XML Export a few times in the last several months but never received the email/file of the export. Would you please check it out?
Thanks!

  1. 1 Posted by Dave at OS Igni... on 08 Jul, 2022 06:30 PM

    Dave at OS Ignite's Avatar

    Hi Seth:
    Hope you had a great 4th!
    Sending a quick follow-up for this one. We're still unable to download a data backup.
    Thank you

  2. 2 Posted by Dave at OS Igni... on 07 Nov, 2022 08:33 PM

    Dave at OS Ignite's Avatar

    Hi again Seth:
    We're not having any luck receiving the backup file export for either file type selected. Would you please investigate issue and/or send us a copy of the export manually? XML file is preferred.
    Thanks

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