I can't invoice

Kim Harris's Avatar

Kim Harris

02 Jun, 2013 01:22 AM

I was trying to prepare an invoice but kept having issues with my expenses being assigned to the wrong project. One try too many led me to a message about the system crashing and to try again. Now when I try to create an invoice, my projects don't show up. When I look at them directly, it shows the little "invoiced" box next to them.

How do I "uninvoice" these projects that I don't have an invoice for?

Kim

  1. Support Staff 1 Posted by Seth B on 02 Jun, 2013 05:21 AM

    Seth B's Avatar

    I see you have two expenses on this invoice:

    https://kimharris.cashboardapp.com/provider/invoices/show/MC-003

    (Wordpress theme - kickstart & Wordpress theme - bigbang)

    If you wish to uninvoice them, please remove the line items that correspond to the expenses.

    If you want to assign them to another project, you'll need to edit the expenses after removing them from an invoice, then reassign the project they belong to.

  2. Seth B closed this discussion on 02 Jun, 2013 05:21 AM.

  3. Kim Harris re-opened this discussion on 02 Jun, 2013 10:09 AM

  4. 2 Posted by Kim Harris on 02 Jun, 2013 10:09 AM

    Kim Harris's Avatar

    Hey Seth,

    The issue resolved itself a couple hours after a submitted the ticket. I was able to create MC-003 accurately.

    When I originally submitted the ticket, I was unable to add my projects on my invoice because they said they were already invoiced. That wasn't true and I had no way of changing that. A couple hours later, I was able to add them to a new invoice (MC-003). Not sure why or how, but it fixed itself.

    Kim

  5. Support Staff 3 Posted by Seth B on 03 Jun, 2013 03:08 AM

    Seth B's Avatar

    Glad it resolved itself Kim. I'll keep an eye on this one.

  6. Seth B closed this discussion on 03 Jun, 2013 03:08 AM.

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