Invoice ID won't default back
When we first began invoicing, we manually created the invoices
with "custom" template. We manually made the invoice ID in the
format: .
Now that we're finally using the scheduler, we realized that the
Invoice ID is auto-assigned by advancing the serial number
component. Unfortunately, the project ID of the wrong client is at
times used before the serial portion because this portion remains
the same. This causes problems and therefore we wanted to go back
to something simple such as the 000000 format proposed in
http://help.cashboardapp.com/kb/misc/document-numbering-assigned-id
We tried initiating the new way by creating an invoice to our own
company. After saving and trying to check if the autoformating
reset by creating another invoice, we noticed again that the ID
defaults to the format that we're trying to get away from.
How would we reset the autoformat to 000000?
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Support Staff 1 Posted by Seth B on 16 Apr, 2013 01:58 AM
Nathan,
We don't have a capability to "reset" the numbering system at this time.
For a full explanation of how the numbering system works please see this article:
http://help.cashboardapp.com/kb/misc/document-numbering-assigned-id
Support Staff 2 Posted by Seth B on 09 Jul, 2013 10:12 AM
Hi Nathan,
Wanted to let you know that we're pushing a new feature that allows you to reset the numbering system, as explained here:
http://help.cashboardapp.com/kb/misc/document-numbering-assigned-id...
Please let me know your thoughts.