tag:help.cashboardapp.com,2012-10-23:/discussions/problems/2104-invoicing-glitchCashboard: Discussion 2017-04-18T09:21:20Ztag:help.cashboardapp.com,2012-10-23:Comment/422371932017-03-27T00:25:51Z2017-03-27T00:25:51ZInvoicing glitch<div><p>Hi Julia, sorry about that odd glitch. Depending on what's going on with the system, sometimes it can take a few minutes to reset the status of your time entries. They should all be ready to be re-invoiced now.</p>
<p>This is something that will be sped up/fixed with some new updates I'll be releasing in April.</p>
<ul>
<li>Seth</li>
</ul></div>Seth Btag:help.cashboardapp.com,2012-10-23:Comment/422371932017-04-17T14:03:11Z2017-04-17T14:03:11ZInvoicing glitch<div><p>I'm experiencing this problem today. I waited 10 minutes, I also logged out and logged back in, but my time entries are still not getting cleared as being invoiced. They will not get added to a new invoice, but if you go look at them, they do not show an invoice associated. How can I get my time entries properly cleared so I can create a new invoice?</p>
<p>Thanks,<br>
-Chris</p></div>Chris Edgingtontag:help.cashboardapp.com,2012-10-23:Comment/422371932017-04-17T14:34:34Z2017-04-17T14:34:34ZInvoicing glitch<div><p>Now about 30min later it seems to have resolved itself.</p></div>Chris Edgingtontag:help.cashboardapp.com,2012-10-23:Comment/422371932017-04-17T17:43:26Z2017-04-17T17:43:26ZInvoicing glitch<div><p>Chris, 30 minutes is definitely way too long and unacceptable. This is the first thing I’ll be looking at once we finalize our new hosting setup. It’s an upgraded system spread out across multiple, high powered servers to guarantee faster performance. This is one of the things I’m looking to address.</p>
<ul>
<li>Seth</li>
</ul></div>Seth B