tag:help.cashboardapp.com,2012-10-23:/discussions/problems/2003-removing-a-creditCashboard: Discussion 2016-06-17T05:24:27Ztag:help.cashboardapp.com,2012-10-23:Comment/401148842016-06-14T21:12:56Z2016-06-14T21:12:56ZRemoving a credit<div><p>Hi Anthony,</p>
<p>Marking “paid in full” just creates a payment for
that company and applies it to the invoice. A credit is simply a
payment that’s not been applied to an invoice. You can manage
all of that from the Income > Payments tab.</p>
<ul>
<li>Seth</li>
</ul></div>Seth Btag:help.cashboardapp.com,2012-10-23:Comment/401148842016-06-14T21:35:15Z2016-06-14T21:35:15ZRemoving a credit<div><p>I understand that and dont usually have a problem. But for some
reason by paying this 4000 dollar invoice in full its applying a
credit to their account and i have other invoices outstanding with
them so now its asking if i want to apply the credit when there is
no credit</p>
<hr></div>Anthony Mairtag:help.cashboardapp.com,2012-10-23:Comment/401148842016-06-14T22:47:10Z2016-06-14T22:47:10ZRemoving a credit<div><p>I logged into your account to check things out.</p>
<p>What you’ve done is applied that $4,000 to a
“deposit invoice”, which is a special kind of invoice
designed to accept pre-payment. The intended workflow is that you
issue a deposit invoice, receive payment, apply it to that deposit
invoice (marking it closed). You then go do the work, issue a
regular invoice, then apply that credit to a new, “real
invoice” - which gets rid of the outstanding credit.</p>
<p>The entire workflow is described in more detail here:</p>
<p><a href="http://help.cashboardapp.com/kb/accepting-payments/working-with-deposits">
http://help.cashboardapp.com/kb/accepting-payments/working-with-dep...</a>
<a href="http://help.cashboardapp.com/kb/accepting-payments/working-with-deposits">
http://help.cashboardapp.com/kb/accepting-payments/working-with-deposits</a></p>
<p>Please read and let me know if that makes sense.</p>
<ul>
<li>Seth</li>
</ul></div>Seth B