Time Entries not working

Erica's Avatar

Erica

28 Mar, 2013 01:57 PM

Can not add entry's to my account (time enteries)

Can you please fix thanks

  1. 1 Posted by Erica on 28 Mar, 2013 02:01 PM

    Erica's Avatar

    this is the message im getting can I no longer use the account?

    Your attention please

    Sorry, but your last request couldn't be completed by the server.

    If this message continues to appear please send an email to support with a description of what you were doing.

  2. Support Staff 2 Posted by Seth B on 28 Mar, 2013 05:17 PM

    Seth B's Avatar

    Hi Erica,

    Sorry for the confusion.

    Last night we discontinued our "FREE" account in favor of a yearly FREELANCER plan, for $55/year. We also still offer our monthly DYNAMIC plan for $15/month - but will no longer be supporting a free only plan.

    I've put you on our FREELANCER plan until the 1st of next month.

    I hope you continue to find Cashboard useful and become a paying customer.

    Best,

    • Seth
  3. 3 Posted by Erica on 28 Mar, 2013 05:36 PM

    Erica's Avatar

    Seth,

    Thanks for your quick reply. That really messed me up this morning when I went in to start a work assignment and the TIMER or any manual entry wouldnt work. So I ended up using another program that I have and transfering all the data over cause I thought something was wrong with my account. No email was sent so I had no idea what was going on.

    Next time please notify cause I was just using it late last night and it worked so that was a total shock.

    Erica

  4. Support Staff 4 Posted by Seth B on 28 Mar, 2013 05:41 PM

    Seth B's Avatar

    Erica,

    We did notify heavy users of our free plan, but since you didn't apparently
    meet that criteria you weren't sent the notice.

    Apologies on any confusion.

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac