Late fee calculation

Ross Wilson's Avatar

Ross Wilson

05 Aug, 2015 07:50 PM

I have an invoice where the client made a partial payment, leaving a balance on the invoice. The invoice lapsed causing a late fee to be applied, but it is calculated as a % of the original balance and not a % of the remaining balance. Is this something that can be configured, or maybe an oversight in the way that late fees are calculated?

  1. Support Staff 1 Posted by Seth B on 05 Aug, 2015 07:57 PM

    Seth B's Avatar

    Ross,

    We consider all invoices “unpaid” and late, even if a partial payment has been made.

    What you can do is remove the late fee %, and simply add a line item to the invoice to mark whatever late fee you wish to apply.

    Best,

    — Seth

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