tag:help.cashboardapp.com,2012-10-23:/discussions/problems/1564-invoice-doesnt-get-to-clientCashboard: Discussion 2015-05-28T15:07:51Ztag:help.cashboardapp.com,2012-10-23:Comment/369706112015-05-28T15:03:18Z2015-05-28T15:03:18Zinvoice doesn't get to client<div><p>Hi Brian, I’m sorry to hear that.</p>
<p>One issue is that the invoices could be getting flagged by their
email software as SPAM. Unfortunately we really don’t have a
lot of control over that one. Another issue, is that if they are on
hotmail/msn.com <a href="http://msn.com/">http://msn.com/</a>
we’ve had some issues with those addresses in the past. If
you’re interested in the history of it see this discussion:
<a href="http://help.cashboardapp.com/discussions/problems/1457-sending-invoices#comment_36092930">
http://help.cashboardapp.com/discussions/problems/1457-sending-invo...</a>
<a href="http://help.cashboardapp.com/discussions/problems/1457-sending-invoices#comment_36092930">
http://help.cashboardapp.com/discussions/problems/1457-sending-invoices#comment_36092930</a></p>
<p>One idea would be to download the invoice PDF and email it from
your actual email client to see if that gets there in a more
reliable fashion.</p></div>Seth Btag:help.cashboardapp.com,2012-10-23:Comment/369706112015-05-28T15:06:16Z2015-05-28T15:06:16Zinvoice doesn't get to client<div><p>it is a hotmail account</p></div>Brian Plummertag:help.cashboardapp.com,2012-10-23:Comment/369706112015-05-28T15:07:51Z2015-05-28T15:07:51Zinvoice doesn't get to client<div><p>As I said, please have them check the SPAM folder, and
we’ll continue to do what we can on our end to get things
delivered.</p>
<p>Best,</p>
<p>— Seth</p></div>Seth B