ALL of my projects are archived

David  Font's Avatar

David Font

26 May, 2015 06:33 PM

I opened my account to day and ALL of my projects have been archived... Why? please Help.

  1. Support Staff 1 Posted by Seth B on 26 May, 2015 07:01 PM

    Seth B's Avatar

    Hi David, first let me say thanks for becoming a paying customer!

    When you let your trial lapse without paying, your account downgrades to “FREE”. Our free account offers read-only access, so we have to archive your projects in order to prevent any more work being done on them.

    Since I’m pretty sure you want all of your projects active I’ve gone in and re-opened them all.

    Hope that solves things.

    — Seth

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