Karen Zales (Operations Manager)'s Avatar

Karen Zales (Operations Manager)

14 May, 2015 11:55 AM

I want to cancel cash board. You charged my card without authorization.
call me at 404 450 1980 so I can cancel.

  1. Support Staff 1 Posted by Seth B on 14 May, 2015 05:06 PM

    Seth B's Avatar


    There’s no way we can “charge your card without authorization”. By definition, giving us your credit card inside the service is permission to do so.

    I’m not quite sure what you believe happened here, but I see that you were on a trial…provided us your card…then cancelled after your card was charged. Refunds are against our Terms Of Service — which you agreed to when signing up for a trial of Cashboard — but to be a good person, and behave in a friendly manner I’ll honor your request.

    — Seth

  2. 2 Posted by Karen Zales (Op... on 20 May, 2015 01:03 PM

    Karen Zales (Operations Manager)'s Avatar

    Thank you sir. Once our business grows we will be using you software.

    Karen Zales (Operations Manager)

  3. Seth B closed this discussion on 20 May, 2015 03:03 PM.

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