Importing CSV

Chris Tennant's Avatar

Chris Tennant

08 May, 2015 05:51 PM

I tried uploading a CSV file with time entries but it is failing. I am using the template given and and just changed the dates and such.

  1. Support Staff 1 Posted by Seth B on 08 May, 2015 06:56 PM

    Seth B's Avatar

    Hi Chris,

    Sorry that it's failing. Can you provide any more information on how exactly so that I can troubleshoot? What steps are you taking during the upload? What error screens do you see?

  2. 2 Posted by Chris Tennant on 08 May, 2015 07:39 PM

    Chris Tennant's Avatar

    I downloaded the template. Modified it on LibreOffice,
    On the overview page I clicked "create", selected Import.
    Choose time entries
    selected file
    Clicked Upload
    Receive (in yellow) :
    CSV upload was not saved. Please try again.

  3. Support Staff 3 Posted by Seth B on 10 May, 2015 10:52 PM

    Seth B's Avatar

    Hi Chris,

    Looks like LibreOffice is saving the file as an "application/octet-stream" document - which was being rejected by our server rules since it didn't look as if you were uploading a CSV file.

    I'll just put in a fix and it will be on the servers by this evening.

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