NO HTML e-mails when using email_invoice_notice template

Stef Andries's Avatar

Stef Andries

28 Jan, 2015 03:19 PM

Hi,
I want to add a logo and apply some HTML formatting to the invoice notification emails cfr. http://help.cashboardapp.com/discussions/document-templates/140-adding-a-logo

However, the emails are sent in plain text iso. HTML and the logo doesn't show.
The content-type is also text/plain...

I tried adding <html></html> tags, but it doesn't change the behavior.
What am I doing wrong? See source & result below:

This is the content of the template:
============================================
{{ 'logokl.gif' | image_tag }}
Geachte klant,

Dit is een automatisch gegenereerd bericht en bevat een factuur voor bewezen diensten of geleverde materialen.
{% if message != blank %}
Opmerking:
------------------------------
{{ message }}
------------------------------
{% endif %}
Details:

Factuur nummer: {{ invoice.number }}
Factuur bedrag: {{ invoice.total | format_money }}
Verschuldigd : {{ invoice.balance | format_money }}
Vervaldag : {{ invoice.due_date | format_date }}

Bekijk dit factuur on-line: {{ invoice | get_email_link_for: contact }}
(Deze link blijft slechts 14 dagen geldig)
============================================

And this is the e-mail text (note: No HTML and no image)

============================================
Mime-Version: 1.0
Content-Type: multipart/mixed; boundary=mimepart_54c8fd51ed4c8_2dda..fdadab34e19e

--mimepart_54c8fd51ed4c8_2dda..fdadab34e19e
Content-Type: text/plain; charset=utf-8
Content-Transfer-Encoding: Quoted-printable
Content-Disposition: inline
## REPLY ABOVE THIS LINE to comment via email ##

Geachte klant,

Dit is een automatisch gegenereerd bericht en bevat een factuur voor bewezen diensten of geleverde materialen.

Details:

Factuur nummer: 2015-001
Factuur bedrag: 1.211,09 €
Verschuldigd : 1.211,09 €
Vervaldag : 27-02-2015

Bekijk dit factuur on-line: https://MakeITWorkbe.cashboardapp.com/provider/invoices/show/2015-001
(Deze link blijft slechts 14 dagen geldig)
============================================

  1. Support Staff 1 Posted by Seth B on 28 Jan, 2015 05:15 PM

    Seth B's Avatar

    Stef,

    Sorry but what you're trying to accomplish is impossible. More than likely emails will always be sent plaintext. People have enough trouble with our HTML invoice templates. If I make the email templates HTML as well I'm sure we'll have a lot more support requests and issues with people trying to customize them.

  2. Seth B closed this discussion on 28 Jan, 2015 05:15 PM.

  3. Stef Andries re-opened this discussion on 28 Jan, 2015 05:18 PM

  4. 2 Posted by Stef Andries on 28 Jan, 2015 05:18 PM

    Stef Andries's Avatar

    Seth, thanks for you quick reply and a pity but no disaster.
    Admin the related topic is a bit misleading? :-) One might assume it is possible to include an image...
    http://help.cashboardapp.com/discussions/document-templates/140-adding-a-logo
    Stef

  5. Support Staff 3 Posted by Seth B on 28 Jan, 2015 05:19 PM

    Seth B's Avatar

    You can add a logo, but only to the html_ templates.

    The email templates aren’t HTML. Don’t see how this is misleading?

  6. 4 Posted by Stef Andries on 28 Jan, 2015 05:36 PM

    Stef Andries's Avatar

    Seth,
    Steven was referring to "email_invoice_notice" in his question (also the string I searched for :-) )...
    Anyway, not a problem :-)
    Stef

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